Researching the “equine professional”

In the last week I received three different phone calls from potential clients around the country.  Although each had a varying equine experience, each had the same underlying root cause with their horse’s current dangerous, insecure, and dramatic behavior.  Each person had sent their horse to a “reputable” trainer; once their horse returned home they each were surprised to find their horse an emotional wreck and physically dangerous.  The owners are at a loss and are trying to do damage control and figure out how to cope with their now unrecognizable horses.